Balanced Scorecard Collaborative, Inc. Balanced Scorecard Collaborative, Inc. (BSCol) is an education, training, advisory, research and development organization that facilitates the worldwide awareness, use, enhancement and integrity of the Balanced Scorecard as a value-added management process. Founded and managed by the creators of the Balanced Scorecard concept, Drs. Robert Kaplan and David Norton, BSCol provides to organizations and individuals a global center of excellence and expertise on all things related to Balanced Scorecards, including consulting, conferences, publications, training, software product development and user implementation support. CDR Associates CDR Associates are pioneers in innovative consensus decision-making processes that transform difficult decisions and intractable conflicts into opportunities for creativity, mutual gains and positive change. Since 1978, they have earned a world-wide reputation for leadership in assisting people to manage differences and work together productively. Services offered include conflict management consultation and dispute systems design, facilitated decision making, mediation and dispute resolution and training. QPR Software QPR Software, an international software developer, builds the software essential to managing the critical areas of business. QPR software helps corporate executives align business operations with critical business strategies. A global leader in decision support solutions, QPR has pioneered the automation of process re-engineering, activity- based costing and Balanced Scorecard methodologies. QPR products drive profitability by enabling leaders to make faster and better critical business decisions around performance management. The Willard and Shullman Group The Willard and Shullman Group (WSG), one of the top 100 marketing research firms in the US, provides a full range of marketing research services to corporations, institutions and associations in the United States, Canada and around the world. WSG research programs, procedures and solutions are custom-designed and fitted to the individual needs of each client organization, and are developed in close collaboration with clients. WSG concentrates on results-focused research programs. Their scope can be domestic, global or both. They deliver action-oriented information in a range of critical areas, including customer feedback measurement and analysis, identification of purchasing influences and decision-makers and brand equity. WSG possesses leading-edge systems and technology, and has been repeatedly called upon by top professional and business organizations to lead workshops and seminars on a range of major business research issues.