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Our
strategic plan is based on the Balanced Scorecard model.
There are four implementation success areas:
- Strategy
and Balanced Scorecard — Senior Leadership and Scorecard
Team
The senior management team develops the high-level corporate strategy.
Separately, a mid-level cross-organizational group (the Scorecard
Team) is the overall project manager for the scorecard implementation
effort.
- Annual
Planning: BUs and Departments
Each major operating unit within an organization develops a strategic
plan, starting with an overall plan that cascades throughout the
organization, ensuring that all business units, departments and
geographies have plans that are aligned and integrated.
- Implementation
and Performance Management
Specific operational plans must be developed for each planning
unit.
This success area covers the organization's capacity to focus
on redesigning inefficient processes, its infrastructure for implementation
and the creation of aligned management systems that drive implementation.
- Communication
and Change Management
An understanding of an organization's culture is critical when
preparing for change. Once known, proactive steps should be
taken to match the developmental needs of the organization
with the changes that are being implemented.
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